Shipping & Returns

Domestic Parcels are shipped via Australia Post
Standard shipping takes 3-6 business days
Express Shipping takes 1-2 business days (excludes weekends and public holidays)

$7.00 Domestic shipping
$10.00 Express shipping

Large Mailing Boxes
$10.00 Domestic shipping.
$12.00 Express shipping.

PLEASE NOTE: We aim to process your order within 1-2 business days of the order being placed. Slay Vacay only ships orders Monday to Friday during office hours of 9am-5pm and we are closed public holidays. Slay Vacay cannot be held accountable for delays in shipping times as these are just an estimate time frame and can often exceed the time advised by Australia Post.

SHIPPING POLICY

  • Slay Vacay does not offer refunds for change of mind, however if you are unhappy with your order we do offer an exchange
  • Slay Vacay accepts unsatisfactory merchandise in sellable condition within 30 days of receipt
  • Product must be returned in the original condition
  • Product must have all tags and packaging 
  • Consumer will be responsible for paying the costs of shipping when exchanging or refunding
  • Packaging must be shipped using a traceable method (tracking number)
  • Slay Vacay is not responsible for any lost or damaged goods
  • Sale items are final sale and cannot be exchanged or refunded

AFTERPAY

With Afterpay, you can buy what you want today and pay it off over four fortnightly instalments.

To make a purchase using Afterpay, all you need is:

  1. An Australian credit card or debit card
  2. An Australian residential address
  3. To be aged over 18.

    The process to use Afterpay is very simple:

    1. Add items to your shopping bag and proceed to the checkout as normal
    2. Select Afterpay as your payment method - you will be redirected to the Afterpay website
    3. Register for Afterpay or login to your Afterpay account
    4. Enter or verify your payment details and confirm your order

      Please note: The funds for the first payment must be available on your nominated card at the time of checkout.

      For further information, please review the Afterpay terms and conditions.

      How do I return an item purchased with Afterpay?
      You can return your Afterpay purchase if you are unhappy for any reason. We will gladly accept the return of the merchandise within 14 days of your receipt of the order. Returned merchandise should be unworn and in its original condition including tags and hygiene stickers. Customers will be responsible for shipping and handling charges for any returns. 

      What if I can’t pay an instalment?
      If you fail to make a payment, you will be charged a $10 late payment fee by Afterpay with a further $7 late payment fee added seven days later if the payment is still unpaid. For further information, please review the Afterpay terms and conditions.

      What cards does Afterpay accept?
      Afterpay currently accepts Mastercard and Visa credit and debit cards issued in Australia. Unfortunately, Afterpay does not accept any prepaid cards or foreign debit/credit cards.

      When will I get my order?
      Afterpay is simply a payment method, so processing and dispatch of your order is no different to any other order placed with us.

      Who do I contact if I have questions about Afterpay?
      If you have any queries about Afterpay, including payments, declined orders or your Afterpay account, you should email info@afterpay.com.au.

      Slay Vacay
      24/94 Old Burleigh Road, Broadbeach Q 4218

      If you have questions or need help please contact 
      contact@slayvacay.com.au

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